Disclaimer

Notice to our Visitors

Washington Health System has policies in place to protect your personal health information. If you choose to send us personal health information via email, we will protect it according to our policies as best we can, but by sending it to us, you are hereby informed that we may disclose it to physicians and other health care providers within Washington Health System in order to best address your concerns.

Thank you for visiting the Washington Health System website. All pages and their content are provided as information only. This is not a substitute for medical care or your doctor's attention. Please seek the advice of your family doctor and/or specialist. We present data as is, without any warranty of any kind, express or implied. It is impossible to cover every eventuality in any answer, which makes direct contact with your health care provider imperative.

Please understand that we can not respond to personal or general health questions sent to us in this form. If you or any of your friends or family have such questions, we encourage you to see your family physician. Thank you.

Linked Sites

There are links on this site that enable you to leave the Washington Health System website. Washington Health System is not responsible for any linked site or any information contained in a linked site, or any changes or updates to such sites.

In no event will the Washington Health System be liable to any party for any direct or indirect special or other consequential damages for any use of this website, or on any other hyper-linked website, including without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.


HIPAA - HEALTH INFORMATION PRIVACY

HIPAAThis notice summarizes how The Washington Hospital may use or disclose your medical information and your rights provided under the new Health Insurance Portability and Accountability Act (HIPAA).

RIGHTS AS DEFINED BY HIPAA

Summary of The Washington Hospital Notice of Privacy Practices

You have the right to:

  1. Obtain a copy of the Notice of Privacy Practices upon request. This document explains your privacy rights and how your information may be used by the hospital.

  2. Request a restriction on certain uses and disclosures of your information. We are not required by law to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you with emergency treatment.

  3. Inspect and request a copy of your health record. We may deny your request under very limited circumstances. If you are denied access to health information, you may request that the denial be reviewed by another health care professional chosen by someone on our health care team. We will abide by the outcome of that review. There is a fee for this service.

  4. Request an amendment to your health record. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. Also, we may deny your request if the information was not created by our health care team, is not part of the information kept by our facility, is not part of the information which you would be permitted to inspect and copy, and if the information is accurate and complete. Please note that even if we accept your request, we are not required to delete any information from your health record.

  5. Obtain an accounting of disclosures of your health information. The accounting will only provide information about disclosures made for purposes other than treatment, payment or health care operations.

  6. Request communication of your health information by alternative means or locations. Your request must be in writing, and the hospital may deny your request if it is not practical.

  7. Provide the hospital with a signed authorization. This document will be used to disclose your health information for other reasons besides treatment, payment, and operations.

  8. Revoke your authorization. You may request in writing to revoke your authorization to use or disclose health information except to the extent that action has already been taken.

  9. Complain about any aspect of our health information practices to us or to the Department of Health and Human Services or the United States. You can file a complaint with us and expect and investigation and explanation by calling or writing: The Washington Hospital Privacy Officer, 155 Wilson Avenue, Washington, PA 15301. You can file a complaint to the Dept. of Health and Human Services by addressing you written complaint to: Secretary, Dept. of Health and Human Services.

Complain about any aspect of our health information practices to us or to the Department of Health and Human Services of the United States. You can file a complaint with us and expect an investigation and explanation by calling or writing: The Washington Hospital Privacy Officer, 155 Wilson Avenue, Washington, PA 15301. You can file a complaint to the Dept. of Health and Human Services by addressing your written complaint to: Secretary, Dept. of Health and Human Services.

The Hospital's obligation to you are:

  1. To provide written notice of how The Washington Hospital uses and discloses your health information. This notice of Privacy Practices will explain your privacy rights.

  2. That your health information will not be used for marketing activities.

  3. That only the minimum necessary information will be used and disclosed except for treatment activities.

  4. To protect your health information with Business Associates. The hospital will have written agreements with vendors and suppliers who require your health information.

  5. To use and disclose your protected health information for treatment, payment, hospital operations, and to satisfy state, federal, law enforcement and oversight reporting requirements.

To use and disclose your protected health information for treatment, payment, hospital operations, and to satisfy all state, federal, law enforcement and oversight reporting requirements.

For details, please ask for the brochure entitled Notice of Privacy Practices at The Washington Hospital. This brochure is available from admissions or registration areas by calling (724) 223-3006.

Privacy Policy Resources
Health Information Exchange Standard Addendum to the Notice of Privacy Practices
Notice of Privacy Practices at Washington Health System Brochure


TERMS & PAYMENT PROCEDURES

Spa Cancellation & Tardiness Policy
Cancellation
If you must reschedule or cancel your spa appointment, please notify Spa Harmony directly 24 hours prior to your scheduled appointment to avoid being charged 50% of the booked service.  A credit card number is required at the time you book your service.
Tardiness
All clients and therapists are encouraged to be prompt.  If the client arrives late, this time will be deducted from the session.  If the therapist arrives late, the amount of time will be added for an extended session.  Please be advised that the instructors are required to wait 15 minutes for a scheduled client; after that time the session is subject to cancellation, and client will be charged 50% of the services booked.

Sport and Recreation Cancellation Policy
If a class is canceled or combined due to insufficient registration, you will be notified prior to the class and will receive a full refund, credit or transfer to another class.  Cancellation, refund and transfer requests must be made 24 hours prior to the scheduled start of the activity to avoid being charged 50% of the program registration fee.

Fitness, Aquatics, Mind Body, Nutrition Paid Programming Agreement
All paid programs must be paid in full prior to the beginning of each session. If a class is canceled or combined due to insufficient registration, you will be notified prior to the class and will receive a full refund, credit or transfer to another class. Refunds or transfers will not be issued for missed classes.

Personal Training and Aquatics Private and Semi Private Training, and Swim Lesson Agreement
Payment
Sessions must be purchased in advance of your scheduled appointment time.

Refunds and Credits
The Wilfred R. Cameron Wellness Center does not offer refunds or credits, so please be sure that the services match your needs before committing payment.

Tardiness
All clients and instructors are encouraged to be prompt.  If the client arrives late, this time will be deducted from the session.  If the instructor arrives late, the amount of time will be added for an extended session.  Please be advised that the instructors are required to wait 15 minutes for a scheduled client; after that time the session is subject to cancellation, and client will be charged for a full session.

Cancellations
In order to cancel or reschedule an appointment, you must contact your instructor at least 24 hours in advance of the scheduled appointment or you will be charged for that session.  If an instructor does not contact you at least 24 hours in advance to cancel or reschedule an appointment, you will receive a complimentary session. 

Live Well Pilates Agreement

  1. Pilates participants are not permitted to sign up other participants for a class or cancel for them.

  2. Non-member Pilates participants may call and ask to be signed up over the phone for classes, but will only be permitted to sign up for a maximum of 1 week at a time when using this method to sign up.

  3. Member Pilates participants may call and ask to be signed up over the phone for classes, but will only be permitted to sign up for a maximum of 1 week at a time when using this method to sign up.

  4. Pilates participants are able to sign up for classes 1 month in advance.  

  5. 24 hours is needed for cancellations. Cancellations can be made by calling the front desk at 724-225-9355.  Cancellations received past 24 hours or a no show will be charged for that class.

Nutrition Services
Payment is required at check in for all nutrition services. A 24 hour notice for cancellations is recommended.